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Frequently Asked Questions

Quick answers to the things patients ask us most — grouped by modality. If you don't find your answer, just call or message us.

X-ray 8 questions

What is an X-ray, and how does it work?

An X-ray uses low levels of radiation to create images of the inside of your body. This helps us examine bones, tissues and organs to diagnose various conditions.

Do I need to remove any clothing or jewellery before an X-ray?

Yes — depending on the area being scanned, you may be asked to remove clothing or jewellery that could interfere with the images. A gown may be provided.

Is there any preparation required for an X-ray?

For most X-rays, no special preparation is required. However, for certain types of X-rays you may need to follow specific instructions provided by our team.

Are X-rays safe? Will I be exposed to a lot of radiation?

X-rays are generally safe and we use the lowest radiation dose possible to obtain quality images. Your safety is our priority, and precautions are taken for each patient.

How long does an X-ray take?

Most X-rays are quick and take about 15 to 30 minutes, including preparation time.

Can I have an X-ray if I am pregnant?

If you're pregnant or suspect you may be, please inform us. We may recommend alternative imaging methods or take extra precautions to protect your baby.

Will the X-ray be painful?

X-rays are painless. You might need to hold still briefly, but there is no discomfort involved.

How soon will my X-ray results be available?

Results are typically ready within 24 hours. In urgent cases we prioritise reporting and can expedite results.

Ultrasound 10 questions

What is an ultrasound, and what can it detect?

Ultrasound uses sound waves to create images of organs and structures inside your body. It's commonly used for pregnancy, abdominal and soft-tissue examinations.

Is ultrasound safe? Does it involve any radiation?

Ultrasound is very safe and does not use any radiation, making it a preferred method for many types of imaging, especially during pregnancy.

Is sonography harmful to the fetus?

No. Sonography is totally harmless to the fetus, even if performed repeatedly.

What are the prerequisites before sonography?

For abdominal / pelvic ultrasound: keep an empty stomach (fast for at least 4 hours) and drink water so that the bladder is full. For renal Doppler: fasting for 12 hours is required. Our team will confirm specifics when you book.

Do I need a full bladder for my ultrasound?

For certain types of ultrasound — like pelvic or pregnancy scans — a full bladder is necessary to obtain clearer images. Our team will inform you if this applies.

Are there any other preparations required for my ultrasound?

Preparation varies. For abdominal ultrasounds, fasting may be required. We'll inform you of any specific instructions when you schedule the appointment.

How long does an ultrasound take?

An ultrasound generally takes 30 to 45 minutes, depending on the area being examined.

Can I see the images during my ultrasound scan?

In most cases, yes. Our technicians may show you the images and explain basic information, though the final interpretation is done by a radiologist.

Will I feel any discomfort during the ultrasound?

Ultrasound is non-invasive and typically painless, though the gel used may feel cool.

How soon will my ultrasound results be ready?

Results are usually available within 24 to 48 hours. We prioritise urgent cases as needed.

CT Scan 8 questions

What is a CT scan, and what conditions does it diagnose?

A CT scan combines X-ray images from different angles to create detailed cross-sectional images, helping diagnose conditions involving the head, chest, abdomen and bones.

Do I need a contrast dye for my CT scan?

Some CT scans require contrast dye for better visualisation. Our team will inform you if this is needed and explain any specific instructions.

Are there any preparations required for a CT scan?

Preparation varies. If contrast dye is used, you may need to fast beforehand. Instructions will be provided at the time of booking.

How much radiation is involved in a CT scan, and is it safe?

CT scans use higher radiation than regular X-rays but are safe and provide crucial diagnostic information. We follow strict protocols to keep radiation exposure minimal — and our 32-slice scanner is one of the lowest-dose machines in the region.

How long does a CT scan take?

The scan itself usually takes about 10 to 15 minutes, with the entire appointment lasting about 30 minutes.

Can I eat or drink before a CT scan?

For scans without contrast, eating and drinking is allowed. However, fasting may be required if contrast dye is used. Our staff will clarify this when you book.

What should I expect during the CT scan procedure?

You'll lie on a table that moves into the scanner. The procedure is painless, and you'll just need to remain still for clear images.

How soon will my CT scan results be ready?

Results are typically ready within 24 to 48 hours, with urgent cases prioritised.

MRI 8 questions

What is an MRI, and what can it help diagnose?

MRI uses magnetic fields and radio waves to create detailed images, especially of soft tissues like the brain, muscles and organs — aiding diagnosis without any radiation.

Is MRI safe? Does it use radiation?

MRI is very safe and does not involve any radiation, making it a great choice for detailed imaging.

Why do I need to remove metal objects before an MRI?

MRI's magnetic field attracts metal, so removing metal objects prevents interference and ensures your safety.

Can I have an MRI if I have metal implants or a pacemaker?

Some metal implants can affect MRI safety. Please inform us of any implants so we can assess compatibility before your scan.

Are there any special preparations for an MRI?

For most MRIs, no special preparation is needed. We may give you specific instructions if the scan involves contrast dye.

What can I expect during an MRI scan?

You'll lie inside a large scanner and it's essential to remain still. You may hear loud sounds — we'll provide ear protection to minimise the noise.

How long does an MRI take?

MRI scans usually take between 30 to 60 minutes, depending on the area being examined.

How soon will my MRI results be available?

Results are typically ready within 48 hours, with faster turnaround for urgent cases.

OPG 7 questions

What is an OPG, and why is it recommended?

An OPG (orthopantomogram) is a panoramic dental X-ray that captures a full view of the upper and lower jaws — useful for assessing dental issues or planning treatments.

Do I need to prepare in any way for an OPG?

No special preparation is needed. We may ask you to remove jewellery or any metal objects near your face.

Does the OPG scan involve radiation, and is it safe?

OPG uses minimal radiation and is considered very safe, especially when used for short, diagnostic scans.

How long does an OPG scan take?

The OPG scan takes only about 5 to 10 minutes.

Will I experience any discomfort during the OPG scan?

No — OPG scans are painless and quick.

Can an OPG detect dental issues not visible in regular X-rays?

Yes — OPG provides a broader view, making it useful for detecting jaw and dental issues not easily seen in other X-rays.

How soon will my OPG results be available?

OPG results are usually available within 24 hours.

Mammography 4 questions

What is a mammogram, and what does it detect?

A mammogram is a breast X-ray used to detect early signs of breast cancer or other abnormalities.

Do I need to schedule my mammogram at a specific time in my cycle?

For comfort, we recommend scheduling about a week after your menstrual period, when the breasts are less tender.

How should I prepare for a mammogram?

Avoid wearing deodorant, antiperspirant, powder, lotion or ointment on or around your chest on the day of the mammogram — they can appear as white spots on the X-ray. Wearing a two-piece outfit also makes things easier.

Is mammography safe? What are the risks of radiation?

Mammography uses low-dose radiation and is safe. The benefits of early detection of breast cancer far outweigh the minimal risks involved.

General 1 question

For which examinations is a prior appointment required?

A prior appointment is required for Doppler studies, 3D / 4D scans, fetal anomaly scans and USG-guided procedures. Most routine scans can be done as a walk-in during our working hours.

Need a scan or an appointment?

We’re open Mon – Sat: 9:00 AM – 7:00 PM | Sun: By Appointment Only | MRI / CT / XRAY / Pathology: 24×7 available — walk in or call ahead.